Shipping & Returns

Everything you need to know about getting your order and returning items

Shipping Policy

Processing Time

Orders are typically processed within 1-2 business days. You'll receive a confirmation email once your order ships.

Shipping Methods & Rates

  • Standard Shipping: 5-7 business days - $5.99
  • Express Shipping: 2-3 business days - $12.99
  • Free Shipping: On orders over $50

Tracking Your Order

Once your order ships, you'll receive a tracking number via email. You can also track your order through our website.

Returns & Refunds

Return Eligibility

We want you to love your purchase! Items can be returned within 30 days of delivery if they are unused, in original packaging, and in resalable condition.

How to Initiate a Return

  1. Contact our customer service team with your order number
  2. We'll provide you with a return shipping label
  3. Pack the item securely in original packaging
  4. Ship the package back to us

Refunds

Once we receive your return, we'll process your refund within 5-7 business days. The refund will be credited to your original payment method. Please note that shipping costs are non-refundable unless the return is due to our error.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We'll arrange for a replacement or full refund at no extra cost to you.

Still Have Questions?

Our customer service team is here to help with any questions about shipping or returns.

Contact Us